FREQUENTLY ASKED QUESTIONS
Welcome to the website of Katherine Clothing LLC (hereinafter referred to as “we” or “our company”). When you use our services and products, you may encounter some common questions and terms. We provide the following terms to help you understand the relevant policies and procedures.

  1. Frequently Asked Questions
    Before using this website or purchasing products, you may have the following common questions:
    1.1 How do I place an order?
    You can browse our product pages, select the items you want, add them to the shopping cart and check out according to the prompts. You will be asked to provide a shipping address and payment information.
    1.2 What is the return policy?
    Our return policy allows you to apply for a return within 30 days of receiving the product. All returned items must be in unused condition and in the original packaging. Please refer to our refund policy section for detailed return procedures.
    1.3 How do I contact customer service?
    If you have any questions or need help during the shopping process, please contact our customer service team by email ([your customer service email address]) or phone ([your phone number]).
    1.4 How do I track my order?
    When your order is shipped, we will send a confirmation email with a tracking number and a link through which you can track the status of your package.
  2. User Responsibilities
    ●You promise that the information you provide on this website is accurate, complete and up-to-date. Any false information may result in the inability to complete an order or affect after-sales service.
    ●You are fully responsible for all activities generated by the use of this website.
  3. Copyright and Intellectual Property
    All copyrights, trademarks and other intellectual property rights in this website and its content belong to Katherine Clothing LLC. You may not use our content or trademarks in any way without written permission.
  4. Changes to these Terms
    We reserve the right to modify these Terms at any time and any changes will be posted on the website. It is recommended that you check these Terms regularly to keep up to date.
  5. Disclaimer
    Katherine Clothing LLC will not be liable for any direct or indirect damages caused by the use of this website or reliance on these Terms.
  6. Contact Us
    If you have any questions about these Terms, our products or services, please feel free to contact us:
    ●Email: katherinehamilton@katherineclothingstore.com
    ●Phone: 7403109558

Thank you for choosing Katherine Clothing LLC. We are committed to providing you with quality services and products!