SHIPPING INFORMATION
Welcome to the website of Katherine Clothing LLC (hereinafter referred to as “we” or “our company”). The following are the terms and conditions of our shipping policy to ensure that you understand the shipping of your order.

  1. Shipping Area
    We currently only provide shipping services to addresses within the United States. For customers in other regions, please pay attention to our international shipping options that may be provided in the future.
  2. Processing Time
    ●All ​​orders will be processed within 1-3 business days after receiving confirmation.
    ●Processing time may be delayed due to weekends, holidays or peak shopping seasons.
  3. Shipping Method
    We offer a variety of shipping methods to meet your needs. The available shipping options will be displayed at checkout, including standard shipping and expedited shipping.
  4. Shipping Fees
    ●Shipping costs will be calculated at checkout and displayed together with your order total.
    ●Free Shipping Policy: In certain circumstances, such as orders exceeding a certain amount, we may provide free shipping services. Please refer to the website announcement for specific policies.
  5. Order Tracking
    Once your order is shipped, you will receive a confirmation email with the waybill number and tracking link, which you can use to track the status of your package at any time.
  6. Damage and Loss
    ●We are not responsible for packages that are damaged or lost during transportation. Please make sure to check the integrity of the goods when you receive them.
    ●If you find that your package is damaged or lost during transportation, please contact customer service immediately and we will assist you with the follow-up.
  7. Delivery Time
    Delivery time varies depending on the mode of transportation, destination and freight company. Generally, the estimated delivery time for standard transportation is 3-7 business days.
  8. Address Change
    If your delivery address needs to be changed after you place an order, please contact our customer service as soon as possible and try to modify it before the order is processed. For orders that have been processed, address changes may result in additional shipping costs or order delays.
  9. Contact Us
    If you have any questions during the shipping process, please feel free to contact us:
    ●Email: katherinehamilton@katherineclothingstore.com
    ●Phone: 7403109558

Thank you for choosing Katherine Clothing LLC, we look forward to providing you with quality shipping services!